Greycoat Support

To complement our recruitment services we have developed Greycoat Support: a comprehensive package of services for employers and their staff.

These services are independent of our recruitment services, therefore available to all clients and their staff whether or not recruited through Greycoat Placements. All services can be used either on an ad hoc or regular basis and we would be delighted to tailor a package to a Client’s specific needs. Through relevant experts in-house and the use of external partners, where appropriate, we are able to offer a full range of support services.


Consultancy

A one-to-one service for employers to review any areas of concern in their household. Please visit the Consultancy and Advisory page for more information.

HR Services

Have you ever wished you had a mediator to help handle your domestic staffing issues? Well, help is at hand.

As well as being able to carry out the basic needs of security checks and payroll services, Greycoat Support has been very successful in acting as HR department for private employers where there are staffing administration and personnel needs. Some clients have found that there is a need for a third party to aid their staffing structure with holidays rotas, help on sickness pay/leave matters, pay negotiations, draft employment contracts and advice on issues relating to discipline or lack of performance. This last point has proved to be a valuable service for some of our clients over this last year. There are often those occasions when although happy with staff, there are some points which could do with improvement where a third party would be much more able to deal with the matter. This approach gives both sides an opportunity to be open with their grievance and Greycoat Support has acted as mediator on more than one occasion, resulting in a satisfactory settlement of the problem and the continued employment of the staff concerned.

We are always very happy to listen to how we could help clients with their personnel problems and client visits can be arranged, either in residence or off-site, to work out the best way forward to resolve the situation. If this service is of interest to you please contact Anthea Lock at antheal@greycoatplacements.co.uk or 0207 233 9950.

Training

Greycoat Academy provides many training opportunities including;
    • Bespoke Training
    • Courses
    • Online Modules
    • Assessment of Staff Training Needs
    • Household Manuals


Greycoat Payroll

Greycoat Payroll is a specialist service for private employers to meet all statutory obligations in regards to tax and payroll. Please visit the dedicated Greycoat Payroll page to learn more about the benefits of this service.


Pre-employment Screening

 Pre-employment Screening Packages

We understand that many clients’ source candidates through their own searches and as it is so important to check their suitability fully our experienced personnel are here to help put your mind at rest in a variety of ways:

    Recruitment Screening
    We are able to provide a package per candidate to include:
      • Interviewing
      • Reference Checking
      • Identity Verification
      • Employment History Verification
      • Academic Records Checking
    Please call 020 7233 9950 to receive a quote suitable for your needs.

    Criminal Records Bureau
    As a registered body of the CRB we are able to process Standard and Enhanced disclosures for both candidates applying for work and on behalf of employers for their employees working with children and vulnerable adults.
    To undertake a CRB disclosure please call 020 7233 9950.

    Further Background Checks:
    In addition to the above solutions we are able to offer a range of packages which involve in-depth screening including checking relevant databases for further security checks and verifying employment history. We utilise the services of background checking specialists to ensure that the service is independent and completed as quickly as possible.

      Why undertake further checks on candidates?
        • A high proportion of applicants fabricate information on their CV. By verifying this information you know who you are employing.
        • Employing an unsuitable individual can be extremely costly. Pre-employment screening reduces the risk of employee fraud and provides peace of mind.
        • Unsuitable candidates may withdraw at an early stage meaning the overall quality of applicants improves.

      Reports
      Please choose from one of the following reports that best suit your needs.

        1. Primary £25
        Credit History, County Court Judgements/Bankruptcy, Date of birth, Electoral Roll Check.

        2. Intermediate £75
        Primary Report plus: Academic History, 5 Year Employment History.

        3. Comprehensive £125
        Intermediate Report plus: 10 Year Employment History, Disqualified Directorship Check, Verification of Professional Qualifications and Memberships, Driving Licence Verification Criminal Record Check (if eligible)

        4. Bespoke
        Tailor-made reports to include any of the above checks plus checking of international police databases for criminal records. (POA)

        All prices subject to VAT at 15%

      The Process
        • The undertaking of a report requires the candidate’s prior written approval and reports are usually completed in less than 10 days.
        • A full written report is sent to the employer on completion of checks
        • If false claims are identified this doesn’t necessarily mean the candidate has to be rejected. We recommend you speak with them to establish why the discrepancy arose before making any decisions.
        • To undertake one of the packages please call 020 7233 9950 to discuss your requirements. You will be sent the relevant documents for the individual to sign and on receipt of these and payment, the checks will commence.


    Personality Profiling
    Most employers would agree that staff are a key component of the success of the running of their household, estate or business. Personality Profiling is an objective testing tool which can help you get to know your people better to help in recruitment, retention, training and development. We use the profiling tools of Thomas International.

    Graphology
    Graphology is handwriting analysis in relation to human psychology and a number of clients have found this useful as another tool to help to get to know people better.
    Please call 020 7233 9950 to discuss your requirements and prices.


Staff Administration

    • Job Descriptions
    • Household Manuals
    • Other templates available on request


Employee Reward and Benefits

    • salary surveys
    • nett to gross calculator
    • bonus discussions
    • benefits advice


Employment Relations

Through expert consultants we can help trouble shoot through periods of turbulent employment relations.


Performance Management

If you require the assistance of independent professionals to assess staff performance, helping with implementing appraisals or ascertaining training needs we can assist.


Legal

    1. Contracts
    Greycoat Placements can provide templates for Contracts of Employment

    2. Employment Law Helpline
    Subscribers to Greycoat Placements Payroll are entitled to access to a free employment law helpline. To subscribe and find out more about the payroll service click here.

    3. A Domestic Staff Legal “Health Check”:
    Providing a unique service to the market we are delighted to recommend Speechly Bircham, a highly regarded independent law firm in London, which specialises both in employment law and private clients. Able to trace its origins back over more than 140 years, Speechlys has a modern outlook whilst retaining its traditional service values. With a strong reputation for private client work, they offer a complete service to individuals, which alongside tax and estate planning, family and residential property advice, includes a Domestic Staff legal ‘Healthcheck’.

    The Healthcheck provides a comprehensive review of domestic staff arrangements to ensure individuals meet their obligations as an employer. The firm is also able to assist with employment contracts, disputes, maternity issues, immigration and live-in property problems. For more information visit Speechly Bircham at www.speechlys.com and contact Anne-Marie Balfour on 020 7427 6588 or Daniel Wise on 020 7427 6579.


Immigration

As the services relating to immigration are so complex and ever-changing we do not offer any form of immigration advice or assistance. It is ultimately the employer's responsibility to ensure that their employees are able to work legally in the country of employment. Greycoat Placements will verify a candidate's identity and see original documents confirming a person's ability to work in the UK, however the following website provides a helpful checklist to ensure that an employer is employing migrant workers legally. Employing Migrant Workers


For further information on any of the above services please call Anthea Lock on 020 7233 9950 or email support@greycoatplacements.co.uk